Google Analytics allows us to collect anonymous visitor data to get insights how our visitors use the website. CloudFlare service helps us ensure that our service is fast and reliable for our clients in any part of the world.
All our cookies and other tracking technologies don't allow us or our partners to collect any personally identifiable information about you. You may choose to deny first-party or third-party cookies through your web browser settings, but certain features of our Services may become unavailable or non-functional after that.
For example, if your website visitor has third-party cookies disabled, he/she will be able to chat with you only while staying on the same page, but the session will be automatically closed after the visitor goes to a different page. Also, there may be problems with chat window behavior, real-time visitor monitoring, etc.
We use your personal information:
We do not use your email address to send commercial messages without your consent.
Under no circumstances will Provide Support sell or trade your personal information to third parties. We may share or transfer your personal information to third parties in the following cases:
We do not knowingly collect personal information from children under 13 years of age. If you are under the age of 13, please do not submit any personal information through our Services.
Upon request, we will provide you with information about whether we hold any of your personal data. Users who wish to correct, update or remove any personal details including those from a testimonial or a case study throughout our Services may do so either by accessing their user account or by contacting us at .
You may opt-out of receiving communications from us, remove your information from our database, and choose not to receive future communications from Provide Support by using the 'unsubscribe' option in the email received from us or by contacting us at . However, for as long as you are subscribed to our paid service, you will still be receiving billing-related messages and password recovery emails from us.
If you reside outside of the United States, please note that we may transfer your personal data outside your country. By submitting your personal data or making this data available while using our Services, you consent to such transfer.
Data privacy and security is the highest priority for Provide Support. We take all reasonable and appropriate measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our servers are located in the top quality US data centers with 24/7/365 multiple-layer security access, infrastructure and perimeter monitoring. We offer a secure connection option in our system. We use the latest TLS protocol with industry-strength AES-256 encryption. If the confidentiality of your chat sessions is important, this feature should be used. If you decide not to use the secure connection, your conversations may be unlawfully intercepted by third parties during transmission over the Internet.